It is very important to me that you are happy with your purchase. Since all pottery is handmade, there will be variations. I hope you understand this and appreciate it.
RETURN & EXCHANGE POLICY
If your piece has been damaged or you are unsatisfied with the work please contact me within 10 days of receiving your shipment. I'm sure we can work something out.
If there is a physical flaw in the pottery or damage during shipping, I will replace the item upon confirmation of damage.
For returns and exchanges, you will be responsible for the additional shipping charges. For returns, your money will be refunded once the piece arrives safely. Please return the piece(s) in the original packaging or contact me for the proper way to pack for safe shipping.
Credit / Debit Cards through SQUARE
Offline Payments by check--Pottery will be shipped once the payment has cleared the bank
Payments can be sent to:
Pierce Hill Pottery
E9070 Pierce Hill Road
Viroqua, WI 54665